Free Delivery U.K. mainland
Please check product description for notifications for stock levels and pre orders . We aim to deliver within 5-7 working days for in stock items
Large item orders will be delivered by a Professional 2 man service, on arrival they take the items to your area of choice. You will recieve a txt a day or so before to confirm the date & the evening before delivery another txt to confirm a 3 hour time slot.
Returns & Refunds
We know that returns & refunds can be stressful . Blakesleys take that problem away.
If you would like to return your furniture within 14 days please just contact us. Please keep the original boxes & repack as they arrived. We won’t be able to accept returns if not returned in original boxes
Pergolas
Please report any damage before build so we can resolve any issues ,
Please check boxes for any possible damage , if there is damage to the boxes take pictures or call us direct so we can help right away . With in doubt please refuse delivery if they is clear damage to the boxes.
Can I return an unwanted item?
If you have ordered and received an item that you no longer require, you have 14 calendar days to notify us that you wish to return it. You then have a further 14 calendar days to ensure the returned item is received by us. It is important that any items you return are in perfect condition with their undamaged original packaging in order to receive a refund.
How do I return something?
Before sending your goods back to us, we need to raise a Returns Authorization Form on your behalf. Please contact us using the "Email Us" form to raise a ticket or email us directly at sales@blakesleys.com including your order number and the item(s) you wish to return.
Who covers the cost of returning an unwanted item?
Should you wish to return an item to us due to no longer wanting it the costs we be at the buyers expense , prices vary from product to product
Where do I return my items to?
The returns address for unwanted items can be found on the Returns Authorization Form that we will send you once you have raised a ticket with us. Sales@blakesleys.com
How long will my refund take?
We allow up to 1 working days to inspect returned items for any fault or damages. Once it is confirmed that the item is in perfect condition in undamaged original packaging your order is updated immediately and a refund will be processed. Although we action refunds immediately, it may take up to 5 working days to show in your account.
Free Delivery U.K. mainland
Please check product description for notifications for stock levels and pre orders . We aim to deliver within 5-7 working days for in stock items
Large item orders will be delivered by a Professional 2 man service, on arrival they take the items to your area of choice. You will recieve a txt a day or so before to confirm the date & the evening before delivery another txt to confirm a 3 hour time slot.
Returns & Refunds
We know that returns & refunds can be stressful . Blakesleys take that problem away.
If you would like to return your furniture within 14 days please just contact us. Please keep the original boxes & repack as they arrived. We won’t be able to accept returns if not returned in original boxes
Pergolas
Please report any damage before build so we can resolve any issues ,
Please check boxes for any possible damage , if there is damage to the boxes take pictures or call us direct so we can help right away . With in doubt please refuse delivery if they is clear damage to the boxes.
Can I return an unwanted item?
If you have ordered and received an item that you no longer require, you have 14 calendar days to notify us that you wish to return it. You then have a further 14 calendar days to ensure the returned item is received by us. It is important that any items you return are in perfect condition with their undamaged original packaging in order to receive a refund.
How do I return something?
Before sending your goods back to us, we need to raise a Returns Authorization Form on your behalf. Please contact us using the "Email Us" form to raise a ticket or email us directly at sales@blakesleys.com including your order number and the item(s) you wish to return.
Who covers the cost of returning an unwanted item?
Should you wish to return an item to us due to no longer wanting it the costs we be at the buyers expense , prices vary from product to product
Where do I return my items to?
The returns address for unwanted items can be found on the Returns Authorization Form that we will send you once you have raised a ticket with us. Sales@blakesleys.com
How long will my refund take?
We allow up to 1 working days to inspect returned items for any fault or damages. Once it is confirmed that the item is in perfect condition in undamaged original packaging your order is updated immediately and a refund will be processed. Although we action refunds immediately, it may take up to 5 working days to show in your account.